Frequently asked questions

Answers before you place the order.

Use these quick answers to plan your project, then start a request when you are ready for a custom quote.

01How long does production take?

The production estimate depends on the product and season. Your quote will include the current estimate, which begins after required payment, approved artwork, final sizing, and personalization are received.

02Do you create the design?

Yes. Share your colors, logos, inspiration, and goals, and J & J Sportswear will prepare a custom concept for review.

03Can I send inspiration photos?

Yes. You can upload up to five example photos when starting a project so the design direction is saved with your request.

04How many revisions are included?

Included revisions are listed in your quote or agreement. Additional or major revisions may require an added design fee.

05Can athletes have different sizes?

Yes. Each athlete can have separate jersey, bottom, warm-up, and shoe sizes, plus a number, personalization name, and notes.

06Do you offer samples?

Sample availability depends on the product and manufacturer. Ask during quoting so any sample cost or return requirement can be included.

07Can I place a rush order?

Rush orders may be accepted when production capacity and shipping allow. Approval is required before a rush timeline is promised, and an extra fee may apply.

08What happens after I approve the design?

Your dated approval is saved with your typed signature. Once payment, sizing, and order details are complete, the project moves into production.

09Do you ship outside Georgia?

Shipping options are reviewed during quoting based on destination, order size, and required delivery date.

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